System analysis and set up: Lexycom Technologies will conduct a radio system
analysis for customers that are interested in purchasing Lexycom products.This
analysis can be conducted with the actual customer equipment or at the Lexycom
simulation test bench. Upon completion, specific radio settings will be recommended in
order to obtain optimum system performance for the application. These settings can
then be pre-programmed into the radios prior to shipment or sent as a configuration
file to be downloaded at the customer site.This service is provided at no charge and
there is no up-front obligation to purchase. Contact the Sales Department for more
details about this program.
Technical support for Lexycom products is available from 8:00 a.m. to 5:00 p.m.
mountain standard time, Monday through Friday, excluding holidays.
Please contact Technical Support at:
(303) 774-7822 phone
(303) 774-7828 fax
This service can greatly simplify a new system installation, network configuration,
system updates, and maintanance. Each radio can be shipped from the factory
pre-programmed according to the user's requirements. Simply let us know the specifics
of the application and we will create a configuration file for the radios. This service is
provided at no charge.
The Lexycom wireless data transceiver is warranted against defects in materials and
manufacturing for a period of two years from the date of purchase. For more details
about the warranty program and/or to obtain a Return Material Authorization (RMA)
number contact our Sales Department.